Human Resources - Hiring Immediately

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Weekly Pay

Job Description:

Details:

• $32 - $38 per hour pay rate


• Full Time


• Contract


• Hybrid in Atlanta, GA - 3 days per week in office

What's in it for you?

• Health, Dental, Vision insurance offered


• 401k options


• Work with a great team!

Only considering candidates with the following:

• Relevant centralized HR or Contact Center experience in a fast-paced environment preferred.


• Bachelors degree in human resources, Business Administration or related discipline is strongly preferred.


• 5+ years of professional HR (field, corporate and/or COE) experience in a fast-paced environment required.


• Fluent in English communication skills, both verbal and in writing.


• Fluent in Spanish communication skills, both verbal and in writing preferred.


• Strong customer service mindset with strong communication skills, attention to detail, and process-oriented solution capabilities.


• Collaborative and team player.


• Demonstrates good judgement and maintains confidentiality.


• Ability to work under tight deadlines and handle multiple priorities.


• Advanced computer skills to include the use of computer programs such as Microsoft Office (Outlook, Word, Excel, PowerPoint), phone, Chatbots, case management software; other HR systems experience, preferred.


• Ability to navigate through multiple computer applications simultaneously during a call.

Responsibilities:

• Handle incoming inquiries, identify, and document issues, and provide the necessary HR support.


• Escalate complex issues that require further review for research and resolution.


• Provide exceptional customer care and ensure resolution of issues.


• Contribute to continuously improving the people services in quality, efficiency, and care.


• Provide accurate, consistent, and timely responses to people service inquiries from various contact channels including phone, email, web, case, and chat.

Full-time, Part-time
$35.0/hr

Prof23