Sales Operations Administrator

Job Description:

Sales Operations Associate
Plymouth, MN 55447-4817 (Hybrid Role)
Pay Rate: $22/hour

Position Summary

We are seeking a detail-oriented and collaborative Sales Operations Associate to support sales and sales management teams in a hybrid work environment. Candidates must have the flexibility to work both remotely and from our Plymouth office as needed.

This role is essential in ensuring sales data, documentation, and customer support activities are managed accurately and efficiently. The ideal candidate will be highly organized, customer-focused, and comfortable working across departments to support operational excellence.

Core Responsibilities

• Perform entry-level tasks within sales processes while meeting established performance metrics
• Facilitate new customer setup and collect required documentation including vendor forms, W9s, and certificates of insurance
• Support customer sales efforts and collaborate with internal teams to resolve issues
• Distribute customer communications following sales and installations
• Assist customers with requests and provide customized responses as needed
• Review, edit, organize, and manage proposal documents and supporting materials
• Support SAP part number processes and assist with account mapping and order entry
• Update CRM data and generate reports as directed
• Review, submit, and track job packages
• Process return merchandise authorization (RMA) requests
• Perform additional duties as assigned

Education and Experience

• High school diploma or equivalent plus 1 year of related work experience OR Associate's degree with demonstrated capability in similar work
• Strong written and verbal communication skills
• Ability to collaborate effectively across departments
• Basic understanding of business and sales processes
• Familiarity with ERP and CRM systems, including SAP preferred
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Strong organizational and multitasking abilities
• Basic knowledge of lean principles is a plus

Work Environment

• Hybrid schedule: remote work combined with in-office work in Plymouth, MN
• Team-oriented and supportive environment with opportunities to grow operational and sales support skills

Click apply today!

$22.00 / hr